Ideas Business Lab d.o.o. (Address: Radnička bb, Novo Sarajevo, Sarajevo Canton; e-mail: info@gardenofdreams.ba), www.gardenofdreams.ba (hereinafter referred to as the “Website”), is committed to providing the highest quality service to as many users as possible. In order to achieve this efficiently, we collect the following types of information:
Public Data
In general, you can visit the Website without revealing your identity or any personal information. When visiting the Website, we collect data that registers user activity, which is not sufficient to identify an individual, but serves as a statistical indicator to improve service quality. Such information may include the number of visits, average time spent on the page, type of computer, type of mobile device, technical information about the user’s connection, operating system, internet service provider, and IP address assigned by the internet provider (which differs for each user).
Personal Data
When contacting us via contact form, email, phone call or social media, we may request personal data such as your full name, email address, phone number, and address. This allows us to communicate with you efficiently and respond to your inquiries.
Data Processing
Ideas Business Lab d.o.o. reserves the right to collect and share data internally among its brands, campaigns, and sub-brands, as well as with third parties for informational, promotional, and marketing purposes. This helps enhance user experience and avoid duplicate data submissions while maintaining accuracy in our databases.
Data Security and Storage
Data protection is integrated into the Website’s design, and privacy settings are set to a default high level. All communication between the user and the Website is encrypted via a secure (https) protocol. Your personal data will be processed in accordance with data protection laws in Bosnia and Herzegovina, with all prescribed technical and organizational measures in place to ensure confidentiality and security. Ideas Business Lab d.o.o. is obligated to safeguard all confidential information during its operations and implements security measures to protect personal data from unauthorized access, modification, disclosure or destruction. Data is retained only for as long as necessary and during that time, you retain all rights such as access, correction, deletion, restriction of processing, data portability, objection, and the right not to be subject to automated decision-making, including profiling.
Cookies
When visiting the Website, one or more cookies (small text files with code) are sent to your computer to uniquely identify your browser. The Website uses cookies to improve service quality by storing user preferences and tracking user visits.
Visit Information
In addition to its own server, the Website uses Google Analytics and Facebook Pixel to improve user experience. These services may associate your activity on this Website with activities on other sites that use advertising services.
Your Rights
You can contact us at any time to find out what data we have stored about your activity on our servers. You can also request the deletion of your data. In some cases, we may refuse to delete data and may retain it for a limited time if needed for legitimate business or legal purposes. If you request removal of data or content related to your account, we will take steps to prevent accidental or malicious deletion. For this reason, we may request verification of your identity (via email or phone), and it may take some time from the request to completion.
We may share your data with third parties if we believe, in good faith, that access to, use, preservation, or disclosure of the data is reasonably necessary to:
The Website may change its Privacy Policy at any time without prior notice. Any change will be clearly indicated at the beginning of this page.